Policy
We require 2 weeks’ notice for all Regular Catering orders and 4 weeks’ notice for all Full Service Catering orders. If the required notice is not given a late fee will be applied to your invoice. We do not accept same day orders or next day orders.
Regular Catering orders require an Administration Fee of $50.00. Full-Service Catering orders require a booking fee of $599, applicable fees if necessary, a delivery fee and taxes. Our booking fees for Full Service Catering include: chaffing dishes, heat lamps, catering utensils, catering equipment, setup, servers, food styling, sanitation, table linen, table décor, cutlery, napkins, plates, tear-down, clean-up, delivery and taxes. An 18% Gratuity Fee will be applied to all Catering orders.
To be considered booked with us a 50% non-refundable deposit needs to be received. Your deposit will secure your potential event date. No deposit means no guarantee of your booking. The remaining balance needs to be received 2 weeks prior to your event date. If your remaining balance is not received 2 weeks before your event a late fee will be applied to your order. If full payment is not received 3 days before your event, your booking will be automatically cancelled.
Cancellation/Refund Policy
Due to the planning, preparing and work that goes into catering unfortunately we do not provide full or partial refunds. Orders that are cancelled are not subject to a full refund, instead you will receive a credit of amount paid to be redeemed within six (6) months of original order date.